1. General instructions
Unless otherwise specified by contract, orders for services placed with us and the contracts processed by us are subject to these General Terms and Conditions. These apply to all provisions, services and sales of products carried out by our company.
Only quotes signed and returned with the handwritten note “SIGNED AND AGREED” will be deemed valid for the organisation and implementation of the event on the agreed date and place.
The services agreed for the event are detailed in the quote attached to the general terms and conditions.
2. Payment conditions
Payments are made by cheque, cash or bank transfer.
A deposit of 30% of the total amount including tax must be paid upon confirmation of the service, unless otherwise specified in the contract (recovered bill of exchange, exchange voucher, leaflet or pre-paid voucher).
The balance must be paid on the date of the service, against delivery of the invoice, except under contrary contractual conditions (recovered bill of exchange, exchange voucher, leaflet or pre-paid voucher).
Nautic Loisirs Méditerranée reserves the right to invoice all or part of a service before delivery so that payment may be carried out on the due date defined by the contract.
Nautic Loisirs Méditerranée asks that a list of participants is delivered at least 48 hours before the date of the service. This will serve as the basis for invoicing. However, this may be modified if more people are added during the activity, subject to additional payment.
In the event of total or partial non-payment of the services five days after the date of the invoice’s issue, the debtor must pay the company NAUTIC LOISIRS MEDIERANNEE a late-payment penalty equal to three times the legal interest rate.
The legal rate of interest to be used is that in force on the date of delivery. The customer is informed that since 1 January 2015, the legal interest rate is revised every 6 months (See Ruling No 2014-947 of 20 August 2014).
This penalty will be calculated based on the total amount due, including tax, and will start from the payment due date, without any prior notice.
In addition to late-payment fees, any amount, including the deposit, not paid on the due date will automatically result in the payment of a penalty of 40 euros due for recovery costs (See Articles 441- 6, Paragraph 12 and D. 441-5 of the French Commercial Code.)
Nautic Loisirs Méditerranée has taken out a civil-liability insurance policy, under contract number H98307.
4. Cancellation policy
Nautic Loisirs Méditerranée is solely empowered to judge the possibility or impossibility of a service’s performance.
In case of bad weather:
Unless weather conditions affect the possibility of performing the service in complete safety, the service will be invoiced for the full amount.
If the weather conditions prove dangerous for the practice of the activities, NLM reserves the right to move the place of the service or modify the activities.
If this is impossible due to force majeure, only installation costs will be invoiced by NLM (installation costs, employee salaries, travel costs and compensation of service providers).
4.1 Absence of right of withdrawal: In accordance with article L 121-20-4 of the Consumer Code, park tickets, cinema tickets, ski passes or other tickets (shows, events, concerts, theater, etc.) are not subject to a right of withdrawal.
4.2 A ticket cannot be refunded even in the event of loss or theft, nor taken back, nor exchanged, except in the event of exceptional closure and decision by the organizer to refund the tickets.
Any dispute relating to our services is, in the absence of an amicable agreement, subject to the exclusive jurisdiction of the competent Commercial Court.